Prudential Financial Phone Numbers and Emails

Toll-Free Number:

  • (800) 556-8527

Customer Service:

  • (888) 778-2888
  • (800) 353-2847
    Existing clients and Plan Sponsors
  • (800) 778-8633
    For Customers with Disabilities
  • (800) 944-8786
    Life Insurance
  • (800) 778-2255
    Life Insurance
  • (800) 575-7780
    Life Insurance
  • (844) 778-5465
    LINK by Prudential
  • (800) 732-0416
    Long-Term Care Policies
  • (888) 257-0412
    Medical Underwriting – questions about the process or requirements
  • (800) 225-1852
    Mutual Funds
  • (800) 235-7637
    Pruco COMMAND or Investor Accounts:
  • (800) 778-3827
    Record Keeping Services
  • (877) 778-2100
    Retirement and Pension Plans (or Retirement Plans)
  • (800) 298-1345
    Simple IRA
  • (877) 232-3619
    To enroll in coverage
  • (800) 778-4357


  • (844) 778-4255


  • (800) 842-1718
    Group Disability Life Insurance
  • (877) 367-7781
    Group Disability Life Insurance
  • (800) 524-0542
    Group Disability Life Insurance


  • (800) 992-4472
    Counseling for job changes and consolidation strategies
  • (800) 778-3279
    Employment Verifications for Prudential Employees
  • (800) 562-9874
    Group Policies provided through an Employer


  • (973) 367-7107
    Prudential Designated Copyright Agent


  • (973) 802-7373
  • (800) 782-5356

Prudential Financial Emails:

Investors/ Franchising
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Prudential Financial Contact Information

Prudential Financial Website:

Prudential Financial Help Center:

Corporate Office Address:

Prudential Financial
751 Broad Street
Newark, New Jersey 07102
United States

Other Info (opening hours):

Other Location:

625 Ellis St,

Mountain View, CA 94043

4100 Rio Bravo Dr,

El Paso, TX 79902

701 San Marco Blvd,

Jacksonville, FL 32207

280 Trumbull St,

Hartford, CT 06103

Mailing Address:

Regular Mail

P.O. Box 7960

Philadelphia, PA 19176

Overnight Mail

2101 Welsh Road

Dresher, PA 19025


+1 (973) 367 7121

Prudential Financial Rating Based on 48 Reviews

Rating details

more details
Customer service
Product or Service Quality

Rating stats

Rating trend

Summary of Prudential Financial Customer Service Calls

06:33 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Prudential Financial Customer Service?

Employment Question:

  • “Payroll”
  • “401 K”
  • “1099 form for an annuity take out in 2021”

Product/ Service Question:

  • “Withdrawel”
  • “Withdrawal”

Request for Information Question:

  • “Looking for work”
  • “Question about capital gains”
  • “To find out how much money I've earned so far on my 401k”

Account Question:

  • “Close account”
  • “Forgotten passwords”
  • “Cant log in to my account see money”

Payments and Charges Question:

  • “Payment”
  • “Billing”
  • “To make a payment”

Staff Question:

  • “Costner service”
  • “Customer service”

Return/ Replace Question:

  • “Replace my 1099-R form”

Activation/ Cancellation Question:

  • “Cancel my 401 k”
  • “Cancel my 401k”

Refund Question:

  • “I am due a refund on life insurance policy for$910.08 good through 2028 opened by father William E. Holden agents name was Howard Boyd”

Shipping and Delivery Question:

  • “Where is my check for my 401k”

Other Question:

  • “Need money”
  • “Communication problems”
  • “Monthly check”


Prudential Financial Pros and Cons

Pros: No pros, Talk a good talk, Good pricing, Absolutely zero

Cons: Customer service sucks, Too many to list, Dealing with idiots who have no clue what they are doing, Rip off on not paying off on life insurance, Poor customer service


Prudential Inc. is a financial services leader with approximately $ 580 billion of assets under management as of June, 2009. Prudential Financial companies serve individual and institutional customers worldwide and include The Prudential Insurance Company of America, one of the largest life insurance companies in the U.S. These companies offer a variety of products and services, including life insurance, mutual funds, annuities, pension and retirement-related services and administration, asset management, banking and trust services, real estate brokerage franchises, and relocation services. The company operates in 37 countries and territories. Prudential was founded in downtown Newark, N.J., in 1875. The corporate office of the company is based at
751 Broad Street
Newark, NJ 07102. The customer service of the company is available at 973-802-6000.

Prudential Financial reviews and complaints

Prudential Financial is ranked 600 out of 2783 in Financial Services category

Payment Methods

Compare Prudential Financial To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Mutual Of Omaha
190 reviews
Foresters Financial
121 reviews
World Financial Group
484 reviews
Write a review
Do you have something to say about Prudential Financial? What happened? What can we help you with?
Submit review Don't show this popup